Our experts manage your transition seamlessly, reducing downtime, minimizing disruptions, and ensuring your team is fully confident from day one.
Flexible Data Migration
Your patient records are securely transferred, ensuring immediate usability and uninterrupted care delivery.
On-Site Support
Our specialists provide in-person assistance, proactively resolving issues and guiding your team to quickly adopt Unite EMR without disruptions.
Customized Training
Customized training sessions and configurable workflows adapted precisely to your facility’s unique requirements, enabling your team to operate efficiently from day one.
We don’t just deliver technology—we deliver peace of mind. Our services are designed to ensure a seamless experience, from onboarding to ongoing support, so you can focus on providing exceptional care.
Implementation & Onboarding
Moving to Unite EMR? Don’t sweat it. Our proven six-step onboarding process is built to be fast, smooth, and stress-free—so you can focus on care, not configuration.
01
Let’s Talk
We’ll meet with you to understand your workflows and tailor the setup to match.
02
Data Migration
We start you off with a preset database tailored to your clinic type—just fill in the basics, and your Unite EMR setup is ready to go within hours.
03
Setup Done Right
Our onboarding automation tool lets us configure your application in minutes—just provide the right data set, and we’ll handle the rest.
04
Train Your Team
On-site sessions that make everyone feel confident, not confused.
05
Launch Day Support
We’ll be there to handle anything that comes up.
06
Hyper-Care
Dedicated help during those first crucial days.
Training Programs Learning made easy.
Technology is only as good as the people using it, right? That’s why we go the extra mile to make sure your team feels like pros
Onboarding Training
Easy-to-follow sessions to get everyone comfortable.
We’re always here, whenever you need us. Healthcare doesn’t stop, and neither do we.
24/7 Emergency Support
Critical issue? Don’t worry, we got you!
Daily Support Hours
Have a question? We’re on standby Monday to Saturday, 9:00 AM to 7:30 PM GST.
Proactive Maintenance
System updates? Done during off-hours so you can keep running smoothly.
Post-Go-Live Optimization
The help doesn’t stop after launch. Once you’re up and running, we stick around to make sure everything works just the way you need it to:
Customer Success Managers
Your go-to expert for optimization and support
Feedback That Matters
We actually listen and tweak things to suit your needs.
Advanced Insights
Make smarter decisions with the trends and analytics we provide.
Why Choose UniteCare?
300+
Facilities Served
Proven expertise in healthcare operations.
10+
Years of Experience
Deep understanding of clinical workflows.
Innovation-Led Growth
Committed to adopting the latest in healthcare technology.
Let’s Build Smarter Healthcare, Together.
We’re more than a service provider—we’re your partner. Let us handle the nitty-gritty so you can focus on what really matters: caring for your patients.
